Journey of Francis Vain as Delivery Manager at BG Graphics
“Reviewing the customer orders and coordinating the delivery activities”, this is what can be expected from a delivery manager. He is solely responsible for delivering projects and products using product management methodology, learning and iterating frequently. He coordinates delivery team members, routes and budgets to facilitate the large shipments of products, materials, and goods. Besides the core duty of managing delivery teams, Francis also maintains budget, creates distribution plans and negotiates new contracts. Working as delivery manager at BG Graphics from 2008-2016, Francis Vain scheduled and distributed logistics of high volume orders and delivery of materials for jobs. After all, logistics is dedicated to the transformation and distribution of goods. Francis communicated with directly with management and clients to identify the needs. He very well understood what factors determined customer satisfaction and the triggers behind customer behavior. Highly cus...