Francis Vain possesses all the competencies that a delivery manager needs to have


Highly accountable for the performance of the team, delivery managers possess all the skills to build and maintain teams. They focus the team on what is most important to the delivery of products and services. Thus, they need to have a blend of specific technical skills. Overall, delivery managers are responsible for making the process work. Have a look at some must-have competencies for delivery managers - 

Great communication

Delivery managers are expected to have great communication skills as without it everything fails. It is the responsibility of delivery managers to communicate effectively between technical and non-technical. They hold the ability to advocate and communicate what a team does to create trust and authenticity. They are well versed with how to react and respond to challenge successfully. 

Highly honest and reliable

Dealing with various critical assets including systems, money and resources, the delivery managers need to be highly reliable and transparent. After all, lack of integrity will cost the organization much more than money. 

Customer focused

Being customer focused, delivery managers feel the need of the customers and always respond in a timely manner. They are responsible for building and maintaining effective relationships, thus winning the trust of customers.

Delegate effectively

Delivery managers are expected to delegate effectively without any interference or loss of control. Besides delegating the responsibilities, they must also check their implementation.

Goal-oriented 

Being highly focused towards their goals, delivery managers always put into their best efforts to make plans in order to achieve what they want. 

Dealing with uncertainty

While dealing with uncertainty, delivery managers possess the ability to prioritize and take the required action. 

Time management skills

Great delivery managers consider the fact that time is always valuable for a project and it cannot be brought back once it is lost. Thus, they possess time management skills to carry out their duties in an effective way.

Formerly served as a Delivery Manager in BG Graphics, Francis Vain was responsible for handling the scheduling and distribution logistics of high volume orders and delivery of materials for jobs. He also communicated directly with management and clients to identify their needs. 

Besides, Francis Vain made use of his time management skills to individually create and execute a daily/weekly schedule. Francis worked with team members on the production floor to ensure that the jobs are accurate and meet the established deadlines.

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